Project Description

OPERATIONS SPECIALIST (English/Norwegian/Swedish)


INTRUM GBS – a market-leading credit management company. Intrum has wide-ranging expertise in debt collection services, and we do business in it 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group. As a result, we have a unique geographical size and scope. With market leadership, however, comes great responsibility. We see ourselves as role models within our industry and have both the opportunity and responsibility to set new standards and change the way people perceive credit management. Through ethical and sustainable business practices we want to become the true benchmark of our industry.

We are looking for ambitious employees who will become a part of a team which creates a shared value for Scandinavian clients and support to your unit in daily operational tasks.

Join us on this exciting journey by sharing your experience and story 🤩

Your responsibilities will include:

  • Processing various debt collection tasks according to work instructions
  • Handling and investigating daily-task related incidents
  • Creating, developing, and updating documentation and procedures
  • Delivering quality in the fast-changing environment
  • Identifying areas or processes for improvements

About you:

  • Able to work full-time
  • Good knowledge of English  
  • Quick learner and good problem solver
  • Attention to details
  • Ability to work in a team and also under limited supervision

What we offer:

  • Hybrid work arrangement
  • A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
  • Culture of learning for individual career development and growth opportunities
  • Community driven environment where your experience matters
  • Full onboarding guidance to settle in comfortably
  • Rewards and recognition for individual contributions
  • Benefit package, including healthy environment, insurance, team building & sports activities etc.
  • Salary range - 1100 - 1950 EUR gross/month. The final offer will depend on the experience and competencies of the selected candidate.

By submitting your CV and/or cover letter, you confirm that you agree to be included in the Smart HR - Personnel Selection Partners database and informed about new job offers. If you only want to participate in this recruitment, please indicate "Only this recruitment". Before sending your candidacy, we will receive your written consent. Confidentiality is guaranteed. Only selected candidates will be informed within 5 working days.

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